Privacy Policy

Effective Date: 30 April 2025
Softkline Technologies

At Softkline Technologies, we value your privacy and are fully committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website (www.softkline.com) or use our products and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Includes your name, email address, phone number, and other contact details you provide when you:

  • Fill out forms on our website

  • Contact us for support or inquiries

  • Register for our services

b. Payment Information

We collect payment-related information such as billing address and payment method for processing transactions. We do not store your payment details once the transaction is completed, unless required for recurring services and with your consent.

c. Usage Data

Includes information about how you interact with our website and services, such as:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and time spent

2. How We Use Your Information

We use your data to:

  • Deliver and improve our products and services

  • Communicate with you about your inquiries, projects, or technical support

  • Process transactions and send payment confirmations

  • Meet legal obligations, prevent fraud, and enforce our agreements

3. Sharing Your Information

Your data may be shared under the following circumstances:

a. With Trusted Service Providers

We may share your data with vetted third parties such as:

  • Payment gateways

  • Web hosting providers

  • CRM and email service providers

These providers are bound by confidentiality and data protection agreements.

b. Legal Disclosures

We may disclose your information to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests, such as court orders or government investigations

c. Business Transitions

In the event of a merger, acquisition, or sale, user data may be transferred to the acquiring entity, subject to this privacy policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support essential site functions. You can disable cookies via your browser settings, but doing so may affect site functionality.

5. Data Security

We employ reasonable technical and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is entirely secure.

6. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory obligations

  • Resolve disputes or enforce our agreements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time where processing is based on your consent

To exercise any of these rights, please contact us at support@softkline.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@softkline.com
Phone: +91 7033140633
Address:
Softkline Technologies
C/O Anisha Kumari, Ward no 15, Adarsh Nagar, Samastipur, Bihar – 848101

By using our website and services, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.